There is nothing worse when you cannot find the right Manager to run your Club and probably your own investment. This can be stressful, time destroying and every day you go without a leader you are probably losing money and not gaining the margins.

If the team, do not have a leader and the standards expected are not delivered and then every day the problem multiplies. This is why "Traffic" has recognised this important issue and can assist in the "Damage control".

The recommendation/considerations.
• The minimum period to value the input of a "Relief/Stand in" Manager should be 1 month, unless agreed otherwise.

• The structure of the daily/weekly fees will be calculated on the current or incoming Manager.

• Traffic will work flexi hours to suit the business needs and this may include weekends but the predominate business will be Mondays to Fridays.

• If Traffic cannot carry out their duties due to sickness, this day will not be paid.

• A contract will be agreed and signed by both parties. Cancellation of this contract must be made in writing by either party with a 14 day notice clause.

Lou Holtz
former coach of Notre Dame

What is the key objective?
To receive a clear and comprehensive brief to ensure delivery of the agreed objective. This would include:

• Product - Know what the facility has and its USP's.

• Price - Understand the membership and pricing structure, including the secondary revenue streams.

• People - Who is in the team and what their capabilities are? What types of members are there within the club?

• Process - What systems are in place and what are the current standing operating procedures?

What is the benefit/value?
• To sustain stability within the business.

• To ensure the club team has a leader and decision-maker from simple day to day decisions to agreeing financial expenditure.

• To adhere to current standards or implement and upgrade procedures, once agreed, to ensure members, guests and investors are satisfied by the facility.

• To manage the business to the comprehensive brief given.