Tory has worked for our company as a training consultant for the last 8 years and brings a wealth of experience and enthusiasm to our staff training programmes. In 2015 Tory wrote a new Staff Development Programme based on insight from our first comprehensive member survey. All staff were required to attend the programme which covered vision, values, behaviours and personal development. The aim of the programme was to inspire staff to deliver outstanding member service and Tory received excellent reviews from staff who all enjoyed the sessions and felt they made a positive difference to their roles and attitude. I would have no hesitation recommending Tory to other companies, she is dedicated, passionate and makes things happen - a unique skill.